Terms of Service
Version 1 August 2026 · effective and last updated 1 August 2026 · last reviewed 1 August 2026
1. Acceptance and eligibility
By using the Sacred Logic™ site — the self-assessment tool, Charter Mark Registry, Charter Mark certification, or the consumer supplier-search portal — you agree to these terms. If you don't agree, please don't use the site. The site and its services are intended for organisations and for individuals aged 18 or over; they are not directed at children.
2. What the service is (and isn't)
The self-assessment tool provides a voluntary AI assurance questionnaire consistent with Article 95 of the EU AI Act. It is not a statutory EU AI Act conformity assessment, and its output is provisional only — it never constitutes an issued Charter Mark. Any Charter Mark requires a separate human validation step by Sacred Logic™ or another assessor we authorise in writing (we do not currently operate under any third-party accreditation scheme).Nothing on this site, in a self-assessment result, or in a Charter Mark constitutes legal advice, and none of it should be relied on as a substitute for advice from a qualified lawyer about your own EU AI Act or other legal obligations.
3. Independence, impartiality and conflicts of interest
Not an AI provider or deployer. Sacred Logic™ operates an independent, founder-led certification scheme. We do not develop, build, market, sell, or operate AI systems or services, and we are not a “provider” or “deployer” of AI systems within the meaning of the EU AI Act. Our sole role is the independent assessment and certification of AI systems supplied by others.No self-certification. We do not assess or certify any AI system that we, or anyone connected to us, have designed, developed, or supplied. Personnel with any conflict of interest in a given application are excluded from its assessment and from the certification decision.No compromising consultancy. We do not provide consultancy, or paid advice, aimed at helping an applicant achieve certification. Any general, published guidance is kept separate from, and does not influence, the assessment or the certification decision.Independent, evidence-based decisions. Certification decisions are based solely on the evidence submitted, measured against the Human Values Framework. A fee funds the assessment process only — it does not purchase, influence, or guarantee a Charter Mark, and no commercial relationship affects the outcome.Managing impartiality. We identify and manage risks to our impartiality on an ongoing basis. Charter Mark tiers are priced by organisation scale, not by any difference in the standard applied — every tier meets the same framework.Not a notified body. The Charter Mark is a voluntary AI assurance scheme consistent with the voluntary code-of-conduct approach contemplated by Article 95 of the EU AI Act, not a statutory conformity assessment, and Sacred Logic™ is not a notified body designated under the EU AI Act.
4. Accounts
Some features (the consumer portal, certification checkout) require an account via Clerk. You're responsible for keeping your account credentials secure and for activity under your account.
5. Charter Mark certification and payment
Charter Mark tiers, pricing, and payment are as described on the pricing page. Paid subscriptions are billed via Stripe and, unless cancelled first through the Stripe customer portal, renew automatically at the then-current price for the tier. A separate one-off certification issuance fee (currently €250–1,500, depending on assessment complexity) applies when a Charter Mark passes human validation and is issued, in addition to the annual subscription. Both fees fund the assessment and certification process itself — evidence review, human validation, issuance, and registry maintenance — not a guaranteed outcome; see § 3. Fees are non-refundable except where required by applicable law. Charter Mark customers are organisations contracting on a business (B2B) basis. If you dispute a charge, please contact us first so we can resolve it; raising a chargeback without contacting us may lead to suspension of the certification and associated services pending resolution.Compliance Fast Track. Where you elect the Compliance Fast Track, you declare that your AI system already meets its applicable EU AI Act obligations and, if relying on a CE mark, EU Declaration of Conformity, or ISO/IEC 42001 certificate, that the credential is valid, current, and in scope for the system certified. We assess Human Values Framework points 8–10 and rely on your declaration for points 1–7; we perform a documentary check of any credential and do not re-perform, verify, or warrant your underlying EU AI Act conformity, which remains your responsibility. The public register records the basis you relied on (including where it is self-declared).
6. Confidentiality of certification application data
Scope. “Application Data” means all information you submit in connection with a certification application — self-assessment responses, supporting documentation, technical and architectural details of your AI system, and any commercially sensitive or proprietary material — whether or not marked confidential.Ownership and licence. You (or your organisation) retain ownership of the Application Data you submit, including uploaded evidence and any reports we generate from your self-assessment answers. You grant us a limited, non-exclusive licence to host, process, and reproduce it solely for the purposes in this section and to comply with our own legal and audit-record obligations. This licence ends when the data is deleted under “Security and retention” below, except for copies we are required to keep.Use. We use Application Data solely to evaluate, issue, maintain, renew, or revoke your certification, and to operate the associated records.Non-disclosure. We keep Application Data confidential and do not sell, share, or publish it. We may disclose it only: (a) with your consent; (b) to assessors and service providers bound by written confidentiality obligations no less protective than these; or (c) where required by law, court order, or a competent regulator, in which case we will, where lawfully permitted, notify you first.What is public. Only the certification outcome is public: organisation name, tier, certificate ID, scope, and issue and validity dates. The underlying Application Data is never published.No competitive or model-training use. We will not use your Application Data to develop competing products or services, or to train artificial-intelligence models.Security and retention. We apply appropriate technical and organisational measures to protect Application Data, retain it only as long as needed for the certification and our records, and delete or anonymise it thereafter on request, subject to legal and audit-record obligations.Data Processing Agreement. Where we act as a processor for your Application Data (see the Privacy Policy's “Who we are” section), our Data Processing Agreement applies to that processing and is incorporated into, and forms part of, these Terms automatically from registration — no separate signature is required, though a bespoke individually-executed DPA is available on request.Survival. These confidentiality obligations survive termination of your account or certification. Personal data is additionally governed by our Privacy Policy.
7. Data protection
We process personal data in accordance with our Privacy Policy, which forms part of these terms. The confidentiality obligations above apply in addition to, and do not limit, your rights under data protection law.
8. Charter Mark usage licence
If your organisation is issued a Charter Mark, you may display it to accurately represent your certified tier and scope, for as long as the certification remains valid and in accordance with our Trademark and Brand Usage Policy. We may revoke a Charter Mark (and the right to display it) if certification requirements are no longer met, per the Human Values Framework's Accountability and Governance requirement.
9. Intellectual property and protection of the Charter Mark
The Sacred Logic™ site, the Human Values Framework, and the “Sacred Logic” and “Charter Mark” names, logos, and marks are the intellectual property of Sacred Logic™ and are protected by law. Nothing in these terms transfers any ownership of them to you.You may not copy, reproduce, or create derivative works from the site or the Framework except as expressly permitted, and you may not display, use, or claim the Charter Mark — or represent that any AI system is certified — unless a valid Charter Mark has been issued to you and remains in force. We may act to stop, and seek remedies for, unauthorised or misleading use of our marks.“Sacred Logic” and “Charter Mark” are currently used as our own unregistered marks (™). They are proprietary certification marks operated under this scheme; unless and until we state otherwise, their use does not imply that they are registered trade marks or registered certification marks.
10. The consumer portal and third-party suppliers
The consumer supplier-search portal and the public registry help you find organisations that hold a Charter Mark. A certification, listing, or search result states that an organisation met our assessment at a point in time — it is not an endorsement, recommendation, or guarantee of that organisation, its products, or its services, and it does not warrant any particular outcome from dealing with them.We are not a party to, and are not responsible for, any dealings, contracts, or disputes between you and a listed or third-party supplier. If you share your details through the portal, we handle them as described in our Privacy Policy and the consent you give at the point of submission.
11. Public registry and verification
The Charter Mark Registry and the certificate-verification tool show whether a Charter Mark is in force at the time you check. Certification is granted for a fixed period, renews only while the organisation's subscription remains active, and may be revoked or suspended. A registry entry or verification result reflects status at a point in time only and is not a guarantee of an organisation's ongoing conduct, compliance, or the safety of its AI systems. Inclusion in the registry does not constitute regulatory approval, authorisation, or endorsement by any governmental authority.Anyone relying on the registry or a certificate does so on this basis. To the maximum extent permitted by law, we accept no liability to third parties who rely on registry or verification information.This applies whether the reliance is direct or indirect — for example, a certified organisation's customer, a procurement or tender evaluator, or an investor carrying out due diligence. We owe no duty of care to, and accept no liability towards, anyone who is not a party to these terms, and a Charter Mark should not be treated as a substitute for a party's own diligence.Compliance Fast Track — points 1–7. Where a mark was issued via the Compliance Fast Track (see § 5), Human Values Framework points 1–7 are not independently verified or audited by us — they rest on the certified organisation's own declared EU AI Act conformity, which we check only documentarily. To the maximum extent permitted by law, we accept no liability, to the certified organisation or to any third party, for the accuracy of that self-declared conformity, and no reliance should be placed on us having independently assessed points 1–7 on such a mark.
12. Acceptable use
Don't misrepresent your Charter Mark status, submit false information in a self-assessment or certification process, or attempt to disrupt or reverse-engineer the site.No scraping or automated extraction. Don't use bots, scrapers, crawlers, or other automated means to access, extract, or replicate the Charter Mark Registry, certificate pages, or other site content in bulk, and don't use any such content to train, fine-tune, or evaluate an artificial-intelligence or machine-learning model. Reasonable, good-faith indexing by recognised search engines is not affected.
13. Your responsibilities and warranties
If you submit an application or use the certification service on behalf of an organisation, you confirm that: (a) the information you submit is accurate and complete; (b) you have the right to submit it, and it does not infringe any third party's intellectual property or disclose their confidential information without authority; (c) you are authorised to accept these terms and enter into the certification on that organisation's behalf; and (d) nothing you upload contains malware or other harmful code, or is unlawful, and you have all rights necessary to submit it. You must tell us promptly if certified information materially changes.We may remove, or decline to process, any submitted material we reasonably believe is unlawful, unsafe, or in breach of this section, without that affecting the rest of an otherwise valid application.
14. Indemnity
To the maximum extent permitted by law, you agree to indemnify Sacred Logic™ against losses, claims, and reasonable costs arising from your breach of these terms, your misuse or unauthorised display of the Charter Mark, information you submit that is false or infringes a third party's rights, or your dealings with any third party found through the site.
15. Disclaimer of warranties
The site and self-assessment tool are provided "as is" and "as available," without warranties of any kind, express or implied, including any warranty that the site, its content, the registry, or verification results will be accurate, complete, current, free of any error or omission, uninterrupted, secure, or free of harmful components. A self-assessment result or Charter Mark is not a guarantee of legal compliance with the EU AI Act or any other law — it reflects a voluntary code-of-conduct standard only.
16. Third-party services and links
The site relies on third-party providers (including Clerk for accounts, Convex for data, and Stripe for payments) and may link to external websites, including those of certified organisations. We are not responsible for the availability, content, or practices of third-party services or sites, and your use of them is subject to their own terms.
17. Limitation of liability
To the maximum extent permitted by law, Sacred Logic™ will not be liable for: (a) any indirect, incidental, special, or consequential loss; or (b) any loss of profits, revenue, business, contracts, goodwill, or anticipated savings, any business interruption, or any loss or corruption of data — in each case however arising, whether or not foreseeable, and whether in contract, tort (including negligence), or otherwise, arising from or in connection with use of, or inability to use, the site, the self-assessment, the registry, or verification results, or any error or omission in them.Subject to the paragraph below, our total aggregate liability to you arising out of or in connection with these terms and your use of the site — whether in contract, tort (including negligence), or otherwise — will not exceed the greater of (a) the total fees you paid to us in the 12 months immediately before the event giving rise to the claim, or (b) €100.Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law — for example, liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
18. Complaints and appeals
If you disagree with a certification decision, a refusal, or a revocation, you may raise a complaint or appeal by contacting us at [email protected]. We will acknowledge it, review it independently of the person who made the original decision, and respond within a reasonable time.
19. Suspension and termination
We may suspend or terminate access for breach of these terms. You can stop using the site, or cancel a paid subscription via the Stripe customer portal, at any time.Suspension for other reasons. We may also suspend or restrict access to an account, a Charter Mark, or any part of the service, without treating it as a breach by you, where we reasonably consider it necessary for: a security incident; compliance with law or a request from a regulator or law-enforcement body; suspected fraud or misuse; or a credible AI-safety concern about a certified system. Where lawfully possible, we will tell you why and, where the reason no longer applies, restore access promptly.
20. Injunctive relief
Damages alone may not be an adequate remedy for misuse of the Charter Mark, the Human Values Framework, our other intellectual property, or the public registry (for example, unauthorised badge use or bulk registry extraction). We may seek an injunction or other equitable relief in addition to, not instead of, any other remedy available to us.
21. Export control and sanctions
You confirm that you are not, and are not owned or controlled by, a person or entity subject to applicable trade sanctions, and that you will not use the site in violation of applicable export control or sanctions law. We may suspend or terminate access where we reasonably believe this section is breached.
22. AI assistant (chatbot)
The site includes an optional AI chat assistant that answers general questions about the Charter Mark and the framework, using a third-party AI model (currently Google Gemini). Its answers are generated automatically, may be incomplete, out of date, or wrong, and are provided for general orientation only — they are not certification advice, legal advice, and not a representation by Sacred Logic™. Always check anything important against this site's own content, the Certification Rules, or by contacting us directly. See our Privacy Policy for how chat messages are handled.
23. Service availability and changes
We may add, change, suspend, or withdraw any feature of the site or the service (including the consumer portal, the chat assistant, and specific certification routes) at any time. Where reasonably practicable, we will give notice of a change that materially affects an active certification.
24. Governing law
These terms, and any dispute or claim arising out of or in connection with them or their subject matter, formation, or existence (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the Republic of Ireland. The parties irrevocably agree that the courts of the Republic of Ireland shall have exclusive jurisdiction to settle any such dispute or claim.
25. Changes to these terms
If we make material changes, we'll update the "Last updated" date above. Continued use of the site after a change means you accept the updated terms.
26. General
If any provision of these terms is found unenforceable, the rest continue in force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor of our business. Neither party is liable for failure or delay caused by events beyond its reasonable control. These terms, together with the Privacy Policy and any pricing or usage guidelines we provide, are the entire agreement between us regarding the site and certification, and supersede any prior discussions, understandings, or representations about that subject — you confirm you have not relied on any statement not repeated in these terms in agreeing to them. Nothing in this paragraph limits or excludes liability for fraud or fraudulent misrepresentation.
27. Contact
Questions about these terms: [email protected].